Support

We are happy to help.

Which servers are supported? +

Kaseta supports Plex Media Server and Jellyfin. Both self-hosted and Plex-managed servers work.

Where are my login credentials stored? +

All server addresses and tokens are stored exclusively in the iOS/macOS Keychain on your device. Nothing is sent to us.

Is there a subscription? +

No. Kaseta is a one-time purchase. Buy once, use forever.

Does it support CarPlay? +

CarPlay support is planned and will be available in an upcoming update.

Something is not working +

Send an email to support@kaseta.me — we will get back to you within 48 hours.

Still need help?

Send us an email and we will get back to you within 48 hours.